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ICBC welcomes privacy audit
- By ILS corp
- Published 06/1/2009
- ILSTV Stories
- Unrated
In a note posted on its website, ICBC President and CEO Jon Schubert says his organization welcomes an audit into the privacy aspects of ICBC court proceedings involving jurors, to be undertaken by the Information and Privacy Commissioner.
ICBC had revealed that, during a court case in Victoria, outside defense counsel representing ICBC contacted an employee who obtained claims histories of jury members. ICBC originally said that the disclosure of this information was inappropriate and was a mistake. Since then, ICBC has uncovered two more incidents of inappropriate access to juror’s information, one of which occurred in 2000, the other in 2006.
Schubert said that as soon as these cases were confirmed, ICBC requested an independent audit on the issues.
Schubert said that in a broader context, ICBC handles millions of transactions a year that involve customers' information. He said that ICBC has encountered a few "regrettable situations out of literally millions of transactions." He added that ICBC has 5,000 employees and the organization is feeling a great deal of disappointment over this issue. He said the audit and recommendations from the Information and Privacy Commissioner are welcome.
ICBC had revealed that, during a court case in Victoria, outside defense counsel representing ICBC contacted an employee who obtained claims histories of jury members. ICBC originally said that the disclosure of this information was inappropriate and was a mistake. Since then, ICBC has uncovered two more incidents of inappropriate access to juror’s information, one of which occurred in 2000, the other in 2006.
Schubert said that as soon as these cases were confirmed, ICBC requested an independent audit on the issues.
Schubert said that in a broader context, ICBC handles millions of transactions a year that involve customers' information. He said that ICBC has encountered a few "regrettable situations out of literally millions of transactions." He added that ICBC has 5,000 employees and the organization is feeling a great deal of disappointment over this issue. He said the audit and recommendations from the Information and Privacy Commissioner are welcome.